Our Abayas
Our Kimonos
FAQ
Our customer support is available 24/7.
Are abayas opaque?
Yes. We select quality fabrics to offer excellent opacity. For some very light-colored models, we simply recommend wearing appropriate underwear.
How do I choose my size?
Each product has a detailed size guide. Our abayas are generally designed with a loose fit. If you are between two sizes, we advise you to choose your usual size or consult our measurement guide.
What are the delivery times?
Orders are prepared quickly and then shipped within 24 to 48 business hours. Delivery times vary depending on your country and the carrier chosen when you place your order.
Do you deliver internationally?
Yes, we deliver to many countries. Shipping costs and delivery times are calculated automatically at checkout.
How do I care for my abaya?
We recommend washing at 30°C on a delicate cycle. Avoid tumble drying to preserve the fabric's quality. Ironing at a low temperature is advised if necessary.
How do I make a return?
Contact our customer service team, providing your order number. We will then inform you of the return procedure and the address to which you should send your package.
What should I do if I receive a damaged or incorrect item?
If your item is faulty or does not match your order, please contact our customer service within 48 hours of receipt with photos. A suitable solution will be offered to you quickly.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking number that will allow you to track your package in real-time.
Is payment secure?
Yes. All transactions are protected by a secure payment system with data encryption to ensure the confidentiality of your banking information.